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Health Maintenance Organizations or Managed Care Plans (HMOs and PPOs)

(reviewed/updated February 2009)

Yale doctors and providers participate in most managed care plans in our region. The plans in which we participate are listed alphabetically by company name.

Most YMG providers participate with all of the contracted managed care carriers listed below, however there are some exceptions, which are listed at the bottom of this page.

Commercial, HMO & PPO Referral
Required
to see
Specialist
Member
Eligibility
Pre Certification
and Referrals

Aetna/US Healthcare www.aetna.com

Aetna Health Fund  NO Call # on ID Card Call # on ID Card
Aetna Select YES 888-632-3862 888-632-3862 #3
Choice POS NO 800-624-0756 800-624-0756 #3
Choice POS II NO 888-632-3862 888-632-3862 #3
Elect Choice (EPO) YES 888-632-3862 888-632-3862 #3
HMO YES 800-624-0756 800-624-0756 #3
Managed Choice POS YES 888-632-3862 888-632-3862 #3
Open Access Aetna Select NO 888-632-3862 888-632-3862 #3
Open Access Elect Choice NO 888-632-3862 888-632-3862 #3
Open Access HMO NO 800-624-0756 800-624-0756 #3
Open Access Managed Choice POS NO 888-632-3862 888-632-3862 #3
Open Choice PPO & NAP  NO 888-632-3862 888-632-3862 #3
Quality Point of Service (QPOS) YES 800-624-0756 800-624-0756 #3
Traditional Choice (Indemnity) NO 888-632-3862 888-632-3862 #3
US Access HMO NO 800-624-0756 800-624-0756 #3
Aetna Affordable Health Choices (PPO) NO 888-772-9682 888-772-9682
Commercial, HMO & PPO Referral
Required
to see
Specialist
Member
Eligibility
Pre Certification
and Referrals
Anthem Blue Cross/Blue Shield www.anthem.com
BlueCare HMOs:      
BlueCare NO 800-922-3242 800-238-2227
BlueCare Plus YES 800-922-3242 800-238-2227
BlueCare Plus Access 10 YES 800-922-3242 800-238-2227
BlueCare Plus Basic Health Plan NO 800-922-3242 800-238-2227
BlueCare Plus Direct YES 800-922-3242 800-238-2227
BlueCare Plus POS YES 800-922-3242 800-238-2227
BlueCare POS  NO 800-922-3242 800-238-2227
Blue Options:       
Century Preferred NO 800-922-3242 800-238-2227
Century Preferred Direct PPO NO 800-922-3242 800-238-2227
Century Preferred Comp NO 800-922-3242 800-238-2227
New England Health Plans (formerly HMO Blue New England):      
Access Blue New England NO 800-676-2583 800-676-2583
Blue Choice New England YES 800-676-2583 800-676-2583
HMO Blue New England YES 800-676-2583 800-676-2583
Small Employer Plan Comprehensive: Call to verify Call # on ID Card Call # on ID Card
State of CT Employees:      
State Preferred (PPO) NO 800-922-2232 800-238-2227
State BlueCare POS NO 800-922-2232 800-238-2227
State BlueCare POE NO 800-922-2232 800-238-2227
State BlueCare POE Plus YES 800-922-2232 800-238-2227
Federal Employee Program:      
Federal Employee Plan (Basic Option) NO 800-438-5356 800-860-2156
Federal Employee Plan (Standard Option) NO 800-438-5356 800-860-2156
Anthem Other:      
Anthem PPO (Anthem Employees) NO 800-922-3242 800-238-2227
BlueCare/BlueCard PPO Call to verify 800-676-2583 800-676-2583
Century (90,94,96, 9D, 9T, 98) NO 800-922-3242 800-238-2227
National Accounts (Includes Teamsters) NO 800-233-6183 800-238-2227
Commercial, HMO & PPO Referral
Required
to see
Specialist
Member
Eligibility
Pre Certification
and Referrals
Cigna Health Care www.cigna.com
HMO, Network, POS YES 800-882-4462 800-882-4462 or on-line
PPO, EPO, Indemnity, Open Access NO 800-882-4462 800-882-4462 or on-line
ConnectiCare www.connecticare.com
ConnectiCare PPO  NO 800-562-6834 #1 800-562-6834 #2
HMO-Open Access NO 800-562-6834 #1 800-562-6834 #2
HMO-Personal Care Plan YES 800-562-6834 #1 800-562-6834 #2
POS Open Access Plan NO 800-562-6834 #1 800-562-6834 #2
POS-Personal Care plan  YES 800-562-6834 #1 800-562-6834 #2
Great-West HealthCare (formerly One Health Plan) Varies by Employer 800 882-4462 
888-663-8081
800 882-4462
888-663-8081
Health Net www.healthnet.com
Charter HMO and Charter POS NO * 800-438-7886
Auto Referral 800-622-7708
800-438-7886
Auto Referral 800-622-7708
Passport HMO and Passport POS YES 800-438-7886
Auto Referral 800-622-7708
800-438-7886 Auto Referral 800-622-7708
HMC PPO (Health Management Center) Varies by Employer Call # on ID Card Call # on ID Card
Multiplan - participating as of 2/15/04 Varies by Employer Call # on ID Card Call # on ID Card
Commercial, HMO & PPO Referral
Required
to see
Specialist
Member
Eligibility
Pre Certification
and Referrals
Oxford Health Plans www.oxfordhealth.com
Freedom Plan Access NO 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
Freedom Plan Classic YES 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
Freedom Plan Direct NO 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
Freedom Plan Laurel YES 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
Freedom Plan Laurel Select NO 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
Freedom Plan POS YES 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
Freedom Plan Value Option NO 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
Freedom Plans PPO NO 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
Freedom Plan HMO Laurel YES 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
HMO YES 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
HMO Freedom YES 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
HMO Laurel YES 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
HMO Laurel Select NO 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
HMO Liberty YES 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
HMO Select NO 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
HMO Select-Freedom Network NO 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
HMO Select-Liberty Network NO 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
Liberty Plan Access NO 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
Liberty Plan Classic YES 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
Liberty Plan Select PPO NO 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
Oxford HSA Direct NO 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
Oxford HSA Exclusive NO 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
Oxford My plan NO 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
Oxford Exclusive Plan Metro NO 800-666-1353 online at www.oxhp.com
or fax # 800-303-9902
Commercial, HMO & PPO Referral
Required
to see
Specialist
Member
Eligibility
Pre Certification
and Referrals
PHCS (Private Healthcare Systems) Varies by Employer Call # on ID Card Call # on ID Card
Tricare www.healthnetfederalservices.com
Tricare Extra NO 1-877-874-2273 1-877-874-2273
Tricare Prime YES 1-877-874-2273 1-877-874-2273
Tricare Prime POS NO 1-877-874-2273 1-877-874-2273
Tricare Prime Remote YES (for family, not ADSM) 1-877-874-2273 1-877-874-2273
Tricare Standard NO 1-877-874-2273 1-877-874-2273
United Healthcare www.unitedhealthcareonline.com
  NO 800-822-3806 877-842-3210

Note: Anesthesiology is participating with United Healthcare as of 11/1/08.

Yale Health Plan

YES 203-432-0246 203-432-0246
Medicaid Managed Care
Aetna Better Health (par as of 1/1/09) (www.aetnabetterhealth.com NO 1-866-742-3120 1-866-742-3120
Blue Care Family Plan (no longer a Medicaid Managed Care plan as of 2/1/09) YES 800-828-2239 800-828-2239
Community Health Network (www.chnct.org) NO CHN 800-440-5071
HUSKY 800-859-9889
SAGA 866-361-7242
CHN 800-440-5071
HUSKY 800-859-9889
SAGA 866-361-7242 
United Healthcare Americhoice (par as of 1/1/09) (www.americhoice.com) NO 866-573-2451 866-573-2451
Medicare Managed Care
Aetna Golden Medicare Plan (HMO) Yes 800-624-0756 800-624-0756 #3
Aetna Golden Choice Plan (PPO), Aetna Golden Medicare Open Access  NO 800-624-0756 800-624-0756 #3
Anthem Medicare Advantage (MediBlue) (Member must reside in either Fairfield, Hartford or New Haven County) NO 866-364-2374 866-364-2374
Connecticare (Medicare) Effective 11/1/08 NO 800-562-6834 #1 800-562-6834 #2
Health Net Medicare Advantage (formerly Smart Choice) NO 800-438-7886 800-438-7886
Tricare For Life  NO 1-866-773-0404 1-866-773-0404
(only req. for mental health services)
Charter Oak
Aetna Better Health (par as of 1/1/09) NO 1-866-742-3120 1-866-742-3120
Community Health Network (CHN) (nonpar) YES 1-800-440-5071 1-800440-5071
United Healthcare Americhoice (par as of 1/1/09) NO 866-573-2451 866-573-2451
Worker's Compensation
All carriers registered with State of CT Yes call # on pg 2 of Case screen call # on pg 2 of Case screen
Yale - New Haven Hospital (YNHH) Yes 203-688-1974 203-688-1974
Yale University Yes 203-432-7397 203-432-7397
Non-Participating Plans (Require Out-of-Network Referral from Health Plans):
CHN Charter Oak Health Plan YES 1-800-440-5071 1-800-440-5071
Community Care Network YES Call # on ID Card Call # on ID Card
FirstChoice (Medicaid) (Termed as of 4/1/08)      
Health Net Healthy Options (Medicaid) (Termed as of 4/1/08)      
Oxford Medicare (Secure Horizons) (Termed as of 12/31/08) (Members do not have OON benefits)  YES * 800-666-1353 online at www.oxhp.com or fax # 800-303-9902
United Healthcare Evercare (Medicare)
evercarehealthplans.com
    1-877-702-5110
Wellcare (Medicare) YES 800-925-3606 800-925-3606
Participating For Yale Pathology (Bridgeport and Therapeutic Radiology Providers at L&M and Backus ONLY:
Northeast Health Direct Varies by Employer Call # on ID Card Call # on ID Card

 

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*Specialist can refer to Specialist

Exceptions:

  1. New YMG providers currently in the YMG credentialling process.

  2. Pathology (Bridgeport location) and Therapeutic Radiology (Lawrence & Memorial location) also participate with Northeast Health Direct.

  3. Selected providers in Dermatology do not participate with Oxford, Cigna, or Health Net. Please contact Yale Dermatology Associates (YDA) at 2 Church Street South, New Haven (203-789-1249) to verify insurance.

  4. Mental health services and some vision services are carved out for many carriers. Click here to view the list.

  5. Not all managed care plans credential mid-level providers (i.e., APRN, PA, CNM, LCSW), so please check with your insurance prior to scheduling an appointment with someone other than an MD.
 
 
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