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Handbook Contents

Introduction

Risk management

Insurance program

Legal system

Medical records

Incident reporting

Physician-patient

Informed consent

Infectious disease

Confidentiality

Patient's rights

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YNHH Handbook Contents
- Introduction

- What Is risk management ?

- Risk management at Yale-New Haven Hospital

- Insurance program at Yale Medical
Center
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Reporting potential claims/lawsuits
Overview of the legal system
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The civil court system
-
The statute of limitation
-
The summons and complaint
-
The discovery process
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Depositions and interrogatories
- The Trial
-
Federal and state governmental agencies
- Potential legal action or governmental investigation
-
Reporting professional Misconduct
Medical Record Documentation
-
Proper Documentation of the Medical Record
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What to Avoid in the Medical Record
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Documentation of Incidents and Unanticipated Patient Outcomes
-
Frequently Asked Questions Regarding Medical Records
Incident Reporting
-
Quality Assurance Review and Analysis of Incident Reports
The Physician - Patient Relationship
- Recommendations for a Healthy
Physician - Patient Relationship
- FAQ: The Physician - Patient Relationship
Informed Consent
- What Is Informed Consent?
- What Information Should Be
Discussed With The Patient During The Informed Consent
Process?
- How Should The Informed Consent
Process Be Documented In The Medical Record?
- The Consent Form
- Entries In The Medical Record
- When Is Informed Consent Not
Required?
- Patient Advanced Directive
Policies
- Do Not Resuscitate Orders
- FAQ Regarding Informed Consent
Infectious Disease Control
- Precautions
- Preventing Needle Sticks
- What goes in Red Bags?
- What goes in Clear Bags?
- What goes in a Sharps
Container?
Confidentiality

Patients' Rights
-
The Patient Representative
A consolidated version of this manual is available below as a single Web page, for easier downloading and printing:
Risk Managment Manual as a single file (106K)
Version: January, 1997.
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